Privacy Policy

At Fresh Forever, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

When you visit Fresh Forever, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, billing/shipping address, and payment details (which are processed securely through trusted third-party gateways).
  • Order Information: Details about the products you purchase, your order history, and your preferences.
  • Device Information: Information about your device, such as your IP address, browser type, operating system, and referring URLs.
  • Cookies & Tracking Data: We use cookies and similar technologies to enhance your experience and analyze website traffic, helping us improve our services and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and shipping.
  • Customer Support: To assist you with any inquiries, concerns, or issues regarding your orders or our products.
  • Marketing & Promotions: To send you updates, special offers, and promotional emails (only if you have subscribed to receive them).
  • Improving Our Services: To enhance the functionality and user experience of our website, products, and services.
  • Security & Fraud Prevention: To prevent fraud, ensure secure transactions, and protect the integrity of our website and services.

3. Sharing Your Information

Fresh Forever does not sell or rent your personal information. We may share your information only under the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted third-party providers, such as payment processors, shipping companies, and marketing partners, for the purpose of fulfilling your orders and providing our services.
  • Legal Compliance: If required by law or in response to a legal request, we may disclose your information to authorities or to protect our rights.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request updates or corrections to your data if it is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal data, subject to applicable legal exceptions.
  • Marketing Preferences: Withdraw your consent to receive marketing communications at any time.

To exercise these rights, please contact us at: info@foreverfresh.co.in.

6. Security Measures

We implement a range of technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, please note that no data transmission over the internet can be guaranteed to be 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top of the page. We encourage you to review this policy periodically for any updates.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • 📧 Email: info@foreverfresh.co.in
  • 📞 Phone: 9899572020 / 9999786419
  • 📍 Address: C-32 Basement Patparganj, Industrial Area, Delhi 110092